1. About Business Ethics: You are offered a cheap price over the phone by the cleaning company but the moment they set foot in your door you find out this was only the basic price and you need to spend more on stain treatments, deodorizers, industrial cleaning, sanitizing and scotch guard or the carpets won't come up clean.
2. About Liability: Most carpet cleaning technicians are not long in business and not properly trained. Therefore they have no idea what they are doing.
3. The wrong chemicals are used and this sometimes turns your beautiful expensive carpet yellow... permanently!
4. Unsuitable Cleaning System: Your Carpets are saturated and it takes days to dry or mold and stench set in before it can dry out properly.
5. Discoloration due to wrong treatment to your carpet giving you a very bad experience.
6. The damage to the carpet is bigger than the gain through the cleaning process.
7. About choosing the wrong company: You tried to save yourself a couple of dollars and there is not a chance to get anybody on the phone listening to your claims if something went wrong. If the price seems too good to be true then it probably is.
A Professional Technician is: Polite, On time, Cleaning up after himself, Courteous, Highly trained at carpet cleaning, Experienced and dedicated, Licensed and certified, Carrying professional cleaning equipment and prides himself on quality workmanship rather than cheap prices, Only charging you the price you were originally quoted. A price should be set and locked in, he should be able to show you a written guarantee.
Here's How To Hire a Professional Carpet Cleaning Service
1. Call and organize a personal quote.
2. Tell exactly what your needs are. Be very clear about the service you want done then you can expect no false deceptive prices to lure you in.
3. Expect to pay for what you get, because a fair price will be reflected in the services offered.
4. Choose a day and time that works for both you and the carpet cleaner.
5. Ask how long they are in business and let them give you a genuine GUARANTEE of their work. If you're not 100% thrilled with the results you should have a chance to be heard and get more service done. All good carpet cleaners will stand by their Carpet Cleaning with a 100% Satisfaction Guarantee!